Overview
corelledinnerware Store collects and uses personal information to provide products, process orders and respond to customer requests. This policy explains what data we collect, how we use it and your choices regarding that information. We take reasonable measures to protect personal information and only retain it as long as necessary to fulfil transactional or legal obligations.
What we collect
We may collect information you provide directly, such as name, billing and shipping addresses, email and phone number, and order details. We also collect transaction information like items purchased and purchase dates. When you contact customer support you may provide additional information to resolve an inquiry.
How we use information
Personal information is used to complete purchases, arrange delivery, process returns and respond to support requests. We also use contact information to send order confirmations and important service messages related to your purchase. Where you have consented, we may send occasional service-related updates by email or text; marketing messages will only be sent if you have explicitly opted in and can be stopped by following the opt-out option provided.
Sharing and disclosure
We may share necessary information with third parties that perform services on our behalf, such as payment processors and shipping providers, but only to the extent required to fulfil an order. We do not sell personal information. We may disclose information when required by law, for fraud prevention or to protect our rights.
Security and retention
We employ administrative and technical safeguards to protect personal information. No system is completely secure; however, we work to maintain appropriate protections. We retain personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations and resolve disputes.
Your rights
You may request access to and correction of personal information we hold about you. If you have questions or wish to exercise your rights, contact us using the information below. We will respond within a reasonable timeframe and as required by applicable Canadian privacy law.
Updates to this policy
We may revise this policy over time. When we do, we will update the policy date and notify you where appropriate. Continued use of our services after a change constitutes acceptance of the updated policy.
Making a privacy request
Send a personal-information request for corelledinnerware Store, 2720 William Jackson Drive, 15, Pickering, ON, L1X 0E6, Canada, to [email protected]. Identity verification may be required before it is completed.